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Safety through a pandemic

pandemic medical supplies

HCA Healthcare’s vast scale and global network of partners and suppliers continue to support our organization with the essential resources and critical safety protocols colleagues and physicians need to be safe.

In the early stages of the COVID-19 pandemic, our organization implemented and enhanced numerous safety precautions under the guidance of the Centers for Disease Control and Prevention (CDC) to help protect everyone who enters our facilities. One of the most crucial ways to keep everyone safe, specifically throughout the pandemic, is to meet and manage the need of personal protective equipment (PPE), such as medical gloves and masks.

To meet the PPE demand, HCA Healthcare created a multidisciplinary task force led by our affiliate, HealthTrust, and composed of our nursing, quality, infection prevention, administration, education and department leaders at each of our 185 hospitals. The task force oversees adherence to the CDC crisis guidance related to PPE and tracks usage throughout the enterprise.

As the pandemic hit our communities, Parallon worked with HealthTrust to meet increased demand for PPE and shifted facility-based Patient Access and Health Information Management colleagues to entirely new roles to aid the organization in new capacities.

Partnering with HCA Healthcare’s Physician Services Group, Parallon deployed several telehealth platforms to meet a greatly increased demand for remote appointments and expedited curbside registration, which allowed patients to bypass person-to-person interaction upon arrival.

Additional measures the organization implemented to physically protect our colleagues and patients included collaborating with major hotel chains to provide housing for providers who work directly with COVID-19 patients, offering scrub laundering for those caring for COVID-19 patients to help prevent them from potentially carrying the virus home on their clothing, establishing virtual visitation policies, implementing universal masking and enhanced screening, instituting visitor restrictions in patient care areas, and isolating COVID-19 patients.

Distribution of PPE in 2020

ppe item distributed graph

This graph displays the total amount of PPE (surgical gowns, surgeon gloves, N95 masks, masks (loop and tie), isolation gowns, face shields, and exam gloves) distributed to colleagues from March through December 2020. The peak distribution month was in July, when approximately 110 million of each item was distributed.

181% increase in PPE spend from 2019 to 2020 to help ensure caregivers receive the supplies needed today and in the future