Lisa's Story

“I can’t say thank you enough,” says Lisa. “I would have lost my house if it weren’t for the Hope Fund. I’m still in awe about what this did for my family.”

The day Lisa Ramirez learned about the HCA Healthcare Hope Fund, she discussed contributing to it with her husband, Gonzalo.

“He asked me if we could afford to donate,” says Lisa, a biller for HCA Healthcare affiliate Parallon based in San Antonio. “I answered by saying we can’t afford not donating. We always want to help people in a time of need.”

Lisa began contributing to the fund with every paycheck. Never in her wildest dreams did she think that she would one day turn to the Hope Fund herself.

But that’s exactly what happened.

In early 2019, Gonzalo was tired. He had been working long, physical shifts for nearly two weeks straight. The couple was in the grocery store when Lisa heard him calling her name desperately. When she got to him, he said, “I can’t see.” He had gone totally blind. Doctors later determined that Gonzalo had suffered a mild stroke.

Gonzalo’s vision returned, but the stroke left him unable to return to work. Transitioning from being part of a two-income household, Lisa was only able to take care of the family’s bills for a short period of time before they started falling behind.

Then, one day a co-worker recommended that she apply for a Hope Fund grant.

“It hadn’t even crossed my mind,” says Lisa. “I figured it was a natural disaster fund for things like Hurricane Harvey, so I didn’t think I would get it.”

Much to her surprise, Lisa was mistaken.

She received a $5,000 grant that allowed her to cover the family's bills until Gonzalo could return to work.

Lisa Ramirez

Hope Fund Grant Recipient