HCA Healthcare is proud to offer a variety of programs and benefits to support our colleagues, whether they decide to transition into a leadership role or pursue a new degree. We’re also committed to strengthening the diversity of our workforce and investing in the well-being of our colleagues and their families.
An engaged workforce
Awards of Distinction
HCA Healthcare’s annual Awards of Distinction recognize extraordinary colleagues who exemplify our culture and values in three award categories. The Frist Humanitarian Award, named in honor of HCA Healthcare co-founder Dr. Thomas F. Frist Sr., is given to colleagues who demonstrate commitment and caring that goes beyond everyday acts of kindness and who inspire fellow colleagues with their compassion and dedication. These award recipients are examples of the volunteer spirit of all HCA Healthcare colleagues and the humanitarian principles of our organization’s founders. The Innovators Award honors our organization’s legacy of innovation by recognizing the entrepreneurial spirit and forward thinking of today’s colleagues. The Excellence in Nursing Award recognizes the intrinsic value of nursing in advancing our mission and is given in two categories: professional mentoring and compassionate care.
The 2021 Awards of Distinction recipients are:
Frist Humanitarian Award
- Robin Yoder, MSW, LMSW, OSW-C, an oncology social worker at Johnston-Willis Hospital in Richmond, Virginia
- Tom Kettler, MD, a family practitioner, and Anne Kettler, MD, a dermatologist at College Park Family Care Center located in Stanley, Kansas, which is affiliated with Overland Park Regional Medical Center in Overland Park, Kansas
- Lewis Franzen, a volunteer greeter and wayfinder at Centennial Hospital in Centennial, Colorado
- Henok Getahun, manager, Sterile Processing, at Good Samaritan Hospital in San Jose, California
Excellence in Nursing Award
- Beth Onnen, RN, BSN, a nurse at Wesley Medical Center in Wichita, Kansas
- Rachel Marcellus, MSN, RN, CCRN, clinical education professional development educator at HealthONE in Denver, Colorado
Learn more about these incredible colleagues in the HCA Healthcare Today blog.
Colleague Recognition Program
HCA Healthcare expanded its Colleague Recognition Program to all colleagues in fall 2021. Through the program website, colleagues can give and receive recognition while earning points that can be redeemed for rewards of their choice. In 2021, there were close to one million recognition touchpoints with colleagues.
Ensuring a positive and inclusive colleague experience starts by giving each of our more than 283,000 colleagues a chance to share their thoughts in a confidential format. HCA Healthcare sends an onboarding pulse survey to colleagues after 45 and 100 days of employment to receive feedback on the onboarding and recruitment experience. Vital Voices engagement pulse surveys are shared throughout the year to help our teams set goals and make improvements.
Not only does this lead to a better experience for our colleagues, but also better care for our patients. One example is the Investing in Our Colleagues initiative, which includes an additional $50 million capital nursing investment that gives our facilities a portion of funds to enhance patient care as needed. This initiative was created because of feedback received from our colleagues through Vital Voices.
additional capital nursing investment from the Investing in Our Colleagues initiative
HCA Healthcare has established enterprise-wide, virtual networks to give colleagues the chance to meet and network with peers who have shared experiences and commonalities. So far, seven Colleague Networks have been created for veterans, Black colleagues, women, young professionals, LGBTQ+ colleagues, Hispanic/Latinx colleagues, and Asian and Pacific Islander colleagues (see badges above). Each network is led by a senior leader who serves as executive sponsor. In 2022, a new Colleague Network will be launched supporting colleagues with disabilities and their allies, and programming will expand to the division level to offer local programming and engagement opportunities.
Our award-winning BRAVE Conversations program provides colleagues opportunities to discuss complex topics through a safe, immersive dialogue experience. In total, nearly 4,000 colleagues joined our BRAVE conversations in 2021, increasing our attendance from 2020 by 40%. Topics included celebrating Asian and Pacific Islander voices, advocating for health equity within the LGBTQ+ community, building bridges with the deaf and hard-of-hearing community, and honoring our veterans.
Awards and recognition
HCA Healthcare has a longstanding connection to the U.S. armed forces, military veterans and their families. Since 2012, we have hired more than 40,000 veterans, active-duty personnel and military spouses.
In 2021, the Military Times named HCA Healthcare one of the country’s best employers for military-connected employment programs, benefits and support.
HCA Healthcare has been nationally recognized as a military-friendly employer and military spouse friendly employer for 11 consecutive years by VIQTORY.
In addition, Employer Support of the Guard and Reserve (ESGR), a Department of Defense program, presented HCA Healthcare and affiliate hospital Grand Strand Medical Center in Myrtle Beach, South Carolina, with a Secretary of Defense Employer Support Freedom Award. This award was given in recognition of exemplary support for our National Guard and Reserve colleagues. Karina Banaduc, an Army Reserve Sgt. and med-surg unit nurse at Grand Strand Medical Center, nominated our organization for support she received while deployed as a combat medic assisting with COVID-19 efforts in Newark, New Jersey.
“My managers and supervisors are very understanding and effectively support my military obligations ... My journey has been a complicated one from the start, but I could always count on them for anything I needed.”
Karina Banaduc, Army Reserve Sgt. and Med-Surg Unit Nurse at Grand Strand Medical Center
2021 LinkedIn Top Companies
HCA Healthcare was recognized by LinkedIn as one of the 50 best U.S. workplaces for professionals to grow their careers. This annual list highlights organizations that invest in employee success, career development, and equity and inclusion. LinkedIn cited our commitment to frontline healthcare workers during the COVID-19 pandemic, noting that we had no layoffs as a result of the pandemic, provided 100% base pay to those who needed to quarantine, and offered a pandemic pay program (70% base pay for those whose hours were reduced).
Quarantine Pay Program total spend between 2020 and 2021 for approximately 65K unique recipients
Best Employers for Women 2021
For the second consecutive year, HCA Healthcare affiliate Parallon was named as one of the country’s Best Employers for Women by Forbes and Statista, Inc. For this annual ranking, 50,000 Americans working for businesses that employ more than 1,000 people were surveyed about development opportunities, working conditions and arrangements, parental leave, family support and more. Representation at the executive and board levels and initiatives to improve gender equality were also considered.
Parallon is a leading provider of revenue cycle management services, and women make up 88% of its workforce and 74% of its collective leadership team.
2021 LinkedIn Talent Awards
HCA Healthcare was named a Diversity Champion at the 2021 LinkedIn Talent Awards. This recognition is given to companies that have initiated and inspired meaningful conversations around diversity, inclusion and equity.
2021 Human Rights Campaign Corporate Equality Index
HCA Healthcare achieved a 2021 Human Rights Campaign Corporate Equality Index score of 85/100, an increase of 15 points from the previous year. This index rates corporations on LGBTQ+ workplace equality based on four criteria: workforce protections, inclusive benefits, supporting an inclusive culture and corporate social responsibility, and responsible citizenship. HCA Healthcare continues to work to provide an inclusive environment for all colleagues.
Supporting veterans’ organizations
In November 2021, HCA Healthcare donated a total of $150,000 to local veteran support organizations. The donations were made in honor of the late HCA Healthcare colleague and Air Force veteran Avery King, who was instrumental in the creation of our Military Affairs Program. Contributions were made to the following organizations:
- REBOOT Recovery
- A Soldier’s Child
- Operation Stand Down Tennessee
- MTSU Charlie and Hazel Daniels Veterans and Military Family Center
donated to local veteran support organizations
Education and development resources
HCA Healthcare is proud to support the educational goals of our colleagues and their family members through a variety of programs.
Eligible colleagues can receive $100 (full-time) or $50 (part-time) per month to help repay student loans through our student loan assistance program (lifetime maximums apply). In 2021, 13,884 colleagues participated in the program. In total, HCA Healthcare has assisted with more than $59.2 million in student loan payments (as of Dec. 31, 2021).
Our tuition assistance program provides up to $5,250 in tuition assistance to eligible colleagues each year (lifetime maximums apply). Approximately $40 million is reimbursed to colleagues annually.
In 2021, the HCA Healthcare Foundation renamed the HCA Healthcare Scholars Program to the Patricia Frist Memorial Scholarship Program in honor of the late Patricia Frist, a longtime philanthropist in Nashville, Tennessee, and wife of HCA Healthcare cofounder Dr. Thomas Frist Jr. Through this program, eligible dependents of HCA Healthcare colleagues can receive merit-based higher education scholarships of up to $5,000 a year. In 2021, 588 recipients received scholarships totaling more than $2 million.
in student loan assistance since 2018
in tuition reimbursement in 2021
recipients received scholarships through the Patricia Frist Memorial Scholarship Program in 2021
More than ever, healthcare workers are under tremendous pressures to care for their communities in the midst of greater demands and fewer care providers. We’re here to support our physicians, nurses and other colleagues so they can continue to provide the high-quality, patient-centered care our communities deserve. Existing and expanded programs include:
This free, confidential, 24/7 support program and counseling service gives HCA Healthcare full-time and part-time hospital-based nurses remote access to licensed psychologists, social workers and marriage and family therapists. In 2021, 24,720 calls were received.
This partnership offers colleagues and members of their immediate household free counseling sessions. Colleagues can also access free apps, resources and referral services to find help with anything from home maintenance to legal support.
HCA Healthcare colleagues can access a free custom version of this service, which provides tools for managing stress and anxiety.
Doctor On Demand:
Colleagues with an eligible HCA Healthcare medical plan can speak with a board-certified physician any time, day or night, through this telehealth service. Physicians provide care for 90% of the most common health conditions, including stress, anxiety and depression.